Can I exchange an item for another size, style or colour?Updated 2 years ago

You can exchange your order by going into our KAS Homewares shop  (please click here to find the directions to our store). You may also exchange for a different size by visiting our Returns Center. You will be able to choose your exchange online and if the item is in stock, it will be shipped as soon as you drop off your item at an Australia Post branch location. If your exchange item goes out of stock before your original order is returned at a via Australia Post, your original order will be refunded. If you wish to exchange for a different style or colour, please place a new order for the style/colour you would like and then call customer service at (02) 93175700 to get a return authorization and a prepaid Aus Post shipping label to send the item back to us as a return. When you call customer service please have your new order number handy so they can file the return as an exchange and a full refund will be issued once the merchandise is received at our warehouse. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued.