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Delivery & Tracking

When is my order shipped?

Most orders are shipped the next business day after they are placed. We use either Australia Post, Star Track or Couriers Please for all standard shipping orders in Australia. Orders arrive within 2-5 business days unless Express or Same Day shipping

How can I track the status of my order?

If you have an account with us, please Sign In and go to "My Orders". Click "View Order" under Order Detail & Tracking. Next to the item(s) you will see the Australia Post tracking number. Click on it to see the status of your shipment. OR You can al

How much is delivery?

Shipping Terms & Conditions. Thank you for choosing KAS Australia. We value your business and aim to provide the best shipping options for all our customers. Please review our shipping terms and conditions below before finalising your purchase. Stand

How long does delivery take?

Parcels are sent via Australia Post or Startrack on their standard shipping service. Deliveries to major cities include; Sydney, Brisbane, Canberra, Melbourne, Adelaide and Tasmania usually arrives within 2-3 working days. Other cities and locations

Why haven't I received my order confirmation?

If you haven't received an order confirmation via email shortly after your purchase this may be due to:. If you still haven't received it within 24 hours, contact our Customer Care team with the info below and we'll locate and resend your order confi

What is Authority To Leave (ATL)?

What is Authority to Leave?. Authority to leave (ATL) is selected by default at the checkout. If this option is left checked, the courier will not require a signature for delivery and will leave the parcel in a safe place if no one is home. You agree