Contact us at: online@kasaustralia.com.au

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<ul id="isPasted" style="box-sizing: border-box; list-style: outside disc; margin: 20px 0px 20px 20px; padding: 0px 0px 0px 20px; color: rgb(102, 102, 102); font-family: &quot;Gotham Book&quot;, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Click <a href="https://instagram.com/kasaustralia" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(238, 128, 42); text-decoration: none; transition: all 250ms ease-in-out 0s; -webkit-tap-highlight-color: rgba(255, 255, 255, 0); font-family: &quot;Gotham Book&quot;, sans-serif; font-weight: 500; font-size: 16px;" target="_blank">HERE</a> to follow KAS Store on Instagram</li><li style="box-sizing: border-box; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Click <a href="https://www.facebook.com/KasAustralia" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(238, 128, 42); text-decoration: none; transition: all 250ms ease-in-out 0s; -webkit-tap-highlight-color: rgba(255, 255, 255, 0); font-family: &quot;Gotham Book&quot;, sans-serif; font-weight: 500; font-size: 16px;" target="_blank">HERE</a> to follow KAS Store on Facebook</li><li style="box-sizing: border-box; font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Click <a href="https://www.pinterest.com.au/kasaustralia/" rel="noopener noreferrer" style="box-sizing: border-box; background-color: transparent; color: rgb(238, 128, 42); text-decoration: none; transition: all 250ms ease-in-out 0s; -webkit-tap-highlight-color: rgba(255, 255, 255, 0); font-family: &quot;Gotham Book&quot;, sans-serif; font-weight: 500; font-size: 16px;" target="_blank">HERE</a> to follow KAS Store on Pinterest</li></ul>

Click HERE to follow KAS Store on InstagramClick HERE to follow KAS Store on FacebookClick HERE to follow KAS Store on Pinterest

Is KAS store on social media?

Feedback & Contact

When is my order shipped?

How can I track the status of my order?

How much is delivery?

How long does delivery take?

Why haven't I received my order confirmation?

What is Authority To Leave (ATL)?

Delivery & Tracking

What is Kasaustralia.com's Return Policy?

Can I return merchandise to the KAS store?

How do I get a return shipping label?

What is the usual turnaround time for returns?

How will I be refunded for my return if I paid with AfterPay, ZipPay Installments?

Can I exchange an item for another size, style or colour?

What is your policy on damaged items?

How do I return an item I received as a gift?

KAS Online purchases

Retail Store Purchases

KAS Product Purchases at other retailers

If a retail location did not assist you

Returns

How will I know if my order is confirmed?

How can I find my order number?

Can I make changes or cancel my online order?

Can I change the colour or size after an order is placed?

What if I place an order and KAS doesn't have the item in stock?

I placed an order with AfterPay/ZipPay/ShopPay for a pre order/back order item. How will I be refunded it I want to cancel that order?

How can I find a KAS product I am looking for?

Can KAS Gift Cards be purchased and redeemed In store & online?

Orders

I'm after a specific item, can someone help me?

The item I want is sold out, will there be a restock?

How can I get updates on new releases and upcoming sales?

What size should I buy?

Product Information

What is the Rewards Club Program?

How do I join?

Does it cost anything to join?

Will I receive anything for joining?

Is there a limit on how many points I can redeem at once?

How do I earn Points?

How do I redeem my points via ShopPay, PayPal or Google Pay?

How do I redeem Style Society benefits?

How do points convert to dollars?

Is there a limit on how many points I can earn?

Do points ever expire?

How do I level up a Style Tier?

How to check your current tier?

How is my tier determined?

If I'm an existing KAS customer, will I start with 0 points?

KAS Rewards Club

Where can I find my closest KAS Store?

How can I provide feedback?

How do I get in contact?

Is KAS store on social media?Updated 9 months ago